Key Concepts

Six ideas that explain how agenté thinks. Understand these and everything else clicks into place.

1. C-Suite Seats

Each agenté deployment is structured as an executive board. Every seat — CEO, COO, CFO, CMO, CRO, CTO, CPO, People — is a specialized agent with its own role, tool access, memory, and decision authority. The board scales by tier: Associate gives you the customer-facing seat, Executive adds the COO and ops layer, C-Suite unlocks all eight.

You don't talk to eight separate bots. You talk to the board. It routes internally.

2. The Routing Model

When you send a message, it doesn't go to a single agent. The routing model reads your request, determines which seat (or combination of seats) should handle it, and dispatches accordingly. A pricing question hits the CRO and CFO. A staffing question hits People and the COO. Complex decisions trigger multi-seat deliberation.

You never have to know who does what. The board figures it out.

3. Synthesis vs. Drill-Down

Two modes, always available. Synthesis gives you the executive summary — the headline, the recommendation, the decision in front of you. Drill-down takes you deeper — the data, the trade-offs, the underlying analysis.

Ask for the synthesis when you need to decide fast. Drill down when you need to verify. The board defaults to synthesis and offers drill-down on demand.

4. Memory

agenté remembers. Every interaction, decision, and piece of context you provide becomes part of the board's persistent memory. It learns your preferences over time, tracks open threads, and surfaces relevant history when it matters. You don't re-explain your business every Monday.

Memory is scoped per account — your data never trains anyone else's board.

5. Context Files

Documents you upload don't just sit in a pile. They're parsed, structured, and stored as context files the board references in real time. When the CFO pulls a number, it's citing your actual financials. When the CMO drafts a message, it's using your actual brand voice.

Context files are living — upload new documents and the board's knowledge updates immediately.

6. Graduated Autonomy

The board doesn't start running your company on day one. Autonomy is graduated: you set the boundaries, and the board expands its authority as trust builds.

Early on, the board drafts, recommends, and asks for approval. Over time, you can grant it execution authority on specific task types — sending routine emails, updating the CRM, generating reports — while keeping strategic decisions firmly in your hands. You're always the override.

The Intake Exam as Calibration Layer

All six concepts are calibrated by the intake exam. Your answers configure seat behavior, routing preferences, default synthesis depth, memory priorities, and autonomy boundaries. The exam is the foundation everything else is built on.